At Villa Doma, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or utilize our luxury hospitality services.

We collect information that you provide directly to us, including:

1.1 Personal Identifiers: Name, email address, and phone number.

1.2 Reservation and Stay Details: Dates of stay, special requests, dietary restrictions, and guest preferences to customize your experience.

1.3 Financial Data: Credit card information and billing details processed securely through our third-party payment gateways.

1.4 Technical Data: IP address, browser type, and usage data collected automatically via cookies when navigating our website.

We utilize the collected data for the following essential purposes:

2.1 To process, confirm, and manage your luxury villa reservations.

2.2 To deliver personalized on-site services, including tailored menus and butler arrangements.

2.3 To communicate important updates, booking confirmations, and promotional offers (where
consented).

2.4 To process secure financial transactions and prevent fraudulent activity.

2.5 To improve our website functionality, user experience, and overall hospitality services.

We respect your privacy and do not sell your personal data. We only share your information with trusted third parties under strict confidentiality agreements:

3.1 Service Providers: Core staff, culinary teams, and transport providers necessary to fulfill your itinerary and on-site requests.

3.2 Payment Processors: Secure, PCI-compliant financial institutions handling transaction processing.

3.3 Legal Authorities: When strictly required by law, regulation, or court order to protect our rights, safety, and property.

We implement robust administrative, technical, and physical security measures to safeguard your personal identifiers against unauthorized access, loss, or alteration. Your data is retained only for as long as necessary to fulfill the reservation purposes outlined in this policy or to comply with statutory legal and accounting obligations.

Depending on your residency, you possess specific data protection rights, including:

5.1 The right to access, update, or request the deletion of your personal records.

5.2 The right to restrict or object to the processing of specific data categories.

5.3 The right to withdraw promotional marketing consent at any time by utilizing the "unsubscribe" link or contacting us directly.

6.1 Rentals commence at 4:00 PM on the day of arrival and end at 11:00 AM on the day of departure, when the Property must be vacated.

6.2 The Property must be vacated by the agreed departure time. Failure to do so may result in additional charges, including an additional night's Rental Fee, as well as any costs or losses incurred by the Owner because of the delayed occupancy for subsequent guests. Such amounts may be deducted from the Security Deposit.

For any inquiries, data requests, or clarifications regarding this Privacy Policy, please contact our privacy management team directly:

Villa Doma Babalua Beach · Providenciales · Turks & Caicos Islands
Email: Info@villadomaturks.com
Phone: +1 347.443.9747
Web: https://villadomaturks.com/